Return Policy

Our return policy is 7 days of receiving your product.

 

Standard order not using a voucher code:  All returned merchandise must be returned within 7 business days of receiving your package . We will refund the purchase price of the product but Shipping and Handling on your original purchase is not refundable. You are responsible for all return shipping fees to have your merchandise return back to us. Please make sure the tags is still attached to the skirt and the original receipt with your full name is enclosed in the package . Convertible dresses/tops of any sytle (EV500, EV500 Long, EV500 top or EV502) can only be returned if they have not been removed for the package and still folded, if they have been taken out of the package it is no longer eligible for a refund of any kind.

You are also welcome to exchange your item for another item that is equal in price. This also must be done within our 7 day policy. If you decide to exchange your item for a replacement item, you will also need to pay for additional shipping fee to have your package sent back to you.

(If the customer damages the item while trying it on, it is no longer eligible for a refund N0 exceptions)

Return policy when using a voucher code to place your order: Once a voucher code has been redeemed it is no longer eligible for a refund (no exceptions). However you are welcome to return the item for a different selection as long as you return it within 7 business days of receiving your package . Once we receive your package back you will  notified via e-mail along with a new code for you to enter into our system to purchase a different selection. You will also need to pay for additional shipping fee to have your package sent back to you. Returned merchandise is at your postage expense.

(If the customer damages the item while trying it on, it is no longer eligible for a refund N0 exceptions)

  Wholesale orders REFUND: Your satisfaction is our number one priority. So if you choose to return your wholesale order for a refund you must return the full order, or you will be charges the full retail price of the skirts that are missing from the order (Between $25.00 - $55.00 per skirt.) We do not pay for you to return the skirts back to us! You will only receive a refund for the purchase price of the items only. Shipping and handling charges are non-refundable.

Wholesale orders EXCHANGE: We only exchange skirts that have large hole, large stains or rips on the skirts. Please note the skirts are made of vintage fabric so there may be a slight chance that a skirt may have a small flaw present on the garment, it is common for vintage fabric to have them. Example: color variation, small spots, small stains, small holes, decorative stitching and loose thread. Skirts that fit the exchange policy will be replaced and shipped back to you. We do not pay for any shipping costs to return the skirts back to us. And it is also your responsibility to pay for any shipping fees to have the Skirts sent back to us.